Pre-launch notice
Seller registration, GST treatment, and the live payment provider are not complete. Live payments remain disabled.
Policy · Effective 21 August 2026
Contact and Support
How to contact SkillVault about access, purchases, privacy, or security concerns.
Pre-launch contact
SkillVault is currently in pre-launch testing and is operated by SkillVault — individual-owned trade name, not incorporated. Contact support at skillvault44@gmail.com.
This mailbox is monitored for purchase, delivery, privacy, and security support.
What to include once support is active
For purchase or delivery issues, include the order ID, payment reference, purchased item, approximate payment time, and the email used at checkout. Never include a full card number, CVV, UPI PIN, banking password, one-time code, API secret, or private key.
For privacy requests, identify the email or order associated with the request and state whether access, correction, export, or deletion is requested. Additional verification may be required before account or payment-linked information is disclosed.
Security reports
Security reports should describe the affected URL, the observed behaviour, safe reproduction steps, and the potential impact. Do not access other users’ information, disrupt availability, perform denial-of-service testing, or publish sensitive details before there has been a reasonable opportunity to investigate.
Production incidents involving a successful payment without delivery are treated as the highest support priority. The immediate response is to restore access or grant the entitlement manually before addressing the underlying defect.
Current commercial readiness
Tax status: not registered or confirmed; live sales are disabled. Custom domain: active at https://useskillvault.com. Live payment provider: not yet activated.
Effective 21 August 2026. This page is intentionally transparent about incomplete launch requirements and will be updated before commerce is enabled.